Community Manager

Department: Marketing and Support
Location: London
Status: Vacancy open

Are you excited about Fintech and building communities? We are looking for a qualified Community manager to join our marketing team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you! We are expecting you to be experienced in social media, PR and promotional events.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.


Community Manager duties and responsibilities:

  • Set, plan and implement social media and communication campaigns and strategies
  • Provide engaging text, image and video content for all social media, email communication and professional accounts
  • Monitor, track and report on feedback and online reviews
  • Coordinate with other teams and departments
  • Respond to customers in a timely manner
  • Build relationships with customers, industry professionals and journalists
  • Stay up-to-date with financial technology trends


Community Manager requirements:

  • Proven work experience as a community manager or similar role
  • Experience planning and leading community initiatives
  • User Experience copywriting experience
  • Ability to identify and track relevant community KPIs
  • Excellent writing and verbal communication skills
  • Excellent interpersonal and presentations skills
  • Hands on experience with social media management
  • Ability to interpret website traffic
  • Knowledge of online marketing
  • Attention to detail, critical-thinker and problem-solver
  • BSc degree in Marketing or relevant field is preferable


Benefits offered:

  • Extensive training and on the job learning and development opportunities of skills required to work in fast-paced financial organization;
  • Competitive remuneration;
  • Excellent team environment;
  • Modern office in the financial center of London;
  • Fresh coffee and snacks;


About Safenetpay

Founded in 2015 and headquartered in London, we’re an FCA-regulated payment institution. Our business accounts and payment processing services help companies across diverse industries — from consultancies to e-merchants and art galleries — pay and get paid more quickly, conveniently, and cost-effectively, so they can focus on what matters most — growing their business.